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Confidentiality

Contact Information

Counseling and Psychological Services

Student Health and Athletics Building, 2nd Floor

Phone: (209) 228-4266 |  Fax: (209) 500-6335 | 

E-mail: counseling@ucmerced.edu *Never e-mail private health information

Hours: Monday-Friday 8 am- 4:30 pm

After-Hours Crisis Line: (209)228-4266, option 1

Both clinical and administrative personnel of CAPS are trained to maintain confidentiality of all student/client information as well as meet the requirements of the regulations governing HIPAA compliance. Confidential information includes but is not limited to name, contact information, physical description, date(s) of service, presenting problems, diagnosis and verification of client status.

Clinicians may disclose confidential information ONLY during the following circumstances:

  • Signed release of information from the client stipulating information to be released and specified time frame
  • The client presents an imminent danger to herself/himself
  • The client presents an imminent danger to an identifiable person or group of persons
  • The client has shared information regarding abuse (physical, sexual or neglect) of a child (under the age of 18), elder (i.e. person over the age of 65) or dependent adult, which staff are mandated to report to the proper authorities.

Parent Notice about Confidentiality

Your student will visit Counseling and Psychological Services for a variety of needs, and we know that you may want information about the status of their care. If your student is over 15 years of age and self-sufficient or over 18 years of age, we are required by law to keep that information confidential. We will be able to share information only with the written consent of your student, or in cases of an immediate threat to harm themselves or others.