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Division of Student Affairs

Resources & Mental Health Support

ACCELLION DATA BREACH

Counseling and Psychological Services (CAPS) is available to support the emotional well-being of UC Merced scholars. To speak with a mental health provider, please contact CAPS at (209) 228-4266, Monday through Friday from 8:00 am-4:30 pm.

After business hours, you may speak with a mental health counselor by calling ProtoCall Crisis Services at (209) 228-4266 and pressing option #1. In addition, ProtoCall will be providing an additional option of connecting callers to the Experian line for further assistance with free credit monitoring and identity theft protection services.

LiveHealth: Students enrolled with UCSHIP can access tele-behavioral health services through LiveHealth Online. For more information please visit: https://health.ucmerced.edu/livehealth . Email may be sent to: customersupport@livehealthonline.com or contact them toll free at 1-855-603-7985.

If you are an alum and/or scholar who is interested in accessing community mental health services and need assistance navigating your insurance coverage, please contact UC Merced Student Health Center Insurance Coordinators at:

Email: insurance@ucmerced.edu, Phone: 209-228-2273 (option 4). Please leave a voicemail when calling, calls will be returned within 24 business hours.

For the most up to date information regarding the data breach, please visit: https://ucnet.universityofcalifornia.edu/data-security/index.html